[EDIT]Compensation Due to the Bug Causing Player's Character to Be Unable to Move During a Battle


We have confirmed an issue where the player's character would stop moving when using equipment that has "Guard Break" against monsters that may perform Guard. The problem happened after the maintenance on Thursday, Sep 30 and persisted until we updated the app to the latest version.

Please be informed that we have fixed the bug described above and as compensation, we have distributed the items below.
They will be automatically sent to your accounts, so please check them from Menu > Community > Mailbox > Present.

Compensation Details

・Revive Droplet x 10

Available Period

From: October 1st, 2021 at 3:00 PM (JST/GMT+9)
Until: October 7th, 2021 at 11:59 PM (JST/GMT+9)

*Only players who start playing the game before the maintenance on Friday, October 1st, 2021 at 3:00 PM can receive the item.


Regarding Special Items

The special items which effects were not applied properly because of this bug are currently being investigated.
The details will be announced separately.

We sincerely apologize for the inconvenience.


[EDIT:10/4 5:30 PM(JST)]
Compensation A

For accounts that used special items during the period below.

Period

From: 9/30/2021 4:00 PM (JST/GMT+9)
Until: 9/30/2021 11:59 PM (JST/GMT+9)

Compensated Special Items

・Life Potion
・Mana Potion
・Revive Droplet
・Challenge Gem
・Gems usable for Boss Battles
・Special items that raise EXP Gain from monsters
・Special items that raise monsters' drop rates
・Special items that raise pet's EXP Gain.

Compensation B

Compensation for the special items used.

Eligible Accounts

Accounts that have used the special items between 9/29/2021 12:00 AM (JST/GMT+9) ~ 9/30/2021 1:59 PM (JST/GMT+9) and have logged in to the game between 9/30/2021 4:00~11:59 PM (JST/GMT+9).

Compensated Special Items

・Special items that raise EXP Gain from monsters
・Special items that raise monsters' drop rates
・Special items that raise pet's EXP Gain.